Oklahoma State University Athletics
A-Z Guide for Basketball and Wrestling
January 30, 2007 | General
ADMISSIONS
All persons, including children of any age (men's basketball only), must have a ticket for admission into the OSU Athletics Center. Ticket holders are restricted to seating in the location that appears on their ticket and agree to abide by facility and University policies, as well as State and Federal laws. OSU reserves the right to revoke tickets by refund of purchase. Children 2 and under do not need a ticket for women's basketball and wrestling. All persons entering the arena are subject to search.
ANIMALS
No pets or animals of any kind are allowed in Gallagher-Iba Arena with the exception of service animals for impaired or disabled guests.
ATHLETIC CENTER – DOORS OPEN
The Athletic Center is open 1 ½ hours prior to start of men's basketball and 1 hour prior to the start of women's basketball and wrestling.
ATM MACHINES
There are no ATM Machines located in Gallagher-Iba Arena. The closest ATM machines are located at Duck and Hall of Fame, the corner of Knoblock and Elm, and in the Student Union.
ARENA POLICIES
The following items are prohibited in the arena: alcoholic beverages, tobacco products, firearms, car seats, cameras, video cameras, artificial noise makers, baby strollers, food and beverages.
All persons are subject to search.
All bags, backpacks, fanny packs and purses must be smaller than 8x11 and are subject to search.
No pets or animals of any kind are allowed in the arena with the exception of service animal for impaired or disabled guests.
Spirit banners, flags, or signs considered to be improper will be removed and confiscated by game management. The use of poles to display these items is prohibited.
Patrons will not be allowed to re-enter the facility once they have exited the arena.
Smoking is only permitted outside in designated areas.
No soliciting is allowed in arena or near the entrances of Gallagher-Iba Arena.
All persons, including children of any age (men's basketball only), must have a ticket for admission into Athletics Center. Children 2 and under do not need a ticket for women's basketball and wrestling.
BAG SEARCH POLICY
Appropriate sized bags and other permitted items will be checked prior to entering the arena. Bags are limited in size so they can fit under the seat. Bags larger than 8"x11" are not allowed in the arena. Please see the "Arena Policies" section for items that are not permitted in the arena.
BANNERS, FLAGS OR SIGNS (SPIRIT)
Any spirit banner, sign, or flag considered to be improper (offensive, political, etc.) will be removed and confiscated by game management. The use of poles to hang spirit banners, signs, or flags is prohibited.
CAMERA POLICY
Video cameras and point-and shoot cameras are not permitted inside Gallagher-Iba Arena. The use of these images is prohibited due to media contracts which grant them exclusive rights to any multimedia within Gallagher Iba Arena. Additionally the use of these electronics is a distraction to student athletes and game officials.
CHECKING OF ITEMS
Oklahoma State University does not provide a check item service at the doors for items not allowed in Gallagher Iba Arena. OSU will not be responsible for any item left at the doors. It is recommended that individuals return items not allowed in the arena to their vehicle. Please see the "Arena Policies" section for items that are not permitted in the arena.
CONCESSIONS
Concession stands are located throughout Gallagher-Iba Arena (ground and mezzanine levels). These concession stands will open at the same time patrons are allowed to enter the arena.
ELEVATORS
The elevators located in the northwest and southwest lobby are for the general public to access the concourse level of the arena. The elevator located on the west side of the Athletic Center is for people accessing the suite level and the 4th floor. To access this elevator requires a proper game credential or suite ticket.
ESCALATORS
The escalators are located in the middle of the east plaza. They are open to the general public to reach the mezzanine level.
FLOOR SEATING
Individuals who have floor seating need to be aware of the potential danger of being injured by players on the floor. Please pay attention to the game activity while the basketball is in play. Improper behavior or abusive language toward visiting team members or game officials may result in being removed from the arena.
FIRST AID ROOMS
First Aid Rooms are located on the first floor and the concourse of the Athletics Center (South end). For assistance in any medical emergency, individuals need to contact an usher, OSU Safety Officer or an OSU Police Officer.
LOST AND FOUND PROCEDURES
The lost and found is located in the OSU Police Command Post on the concourse level. All items that have been turned over to arena personnel, police, or safety will be taken to the OSU Police Command Post. Items not picked up by the end of the game will be turned over to the OSU Police Department. Individuals who have lost items need to contact the OSU Police Department during working hours (8:00 a.m. - 5:00 p.m. Monday - Friday) at 405/744-6527.
LOST CHILDREN
Parents/guardians with a lost child should contact an usher, OSU Safety Officer, or an OSU Police Officer to notify them that their child is missing. Measures will be taken to locate the child. If a child gets separated from his/her party, he/she should notify the nearest police or safety officer or event staff member. If the child knows his/her seat location, attempts will be made to return that child to that location.
OSU AUTHENTIC
OSU Authentic is open on the south side of Boone Pickens Stadium from 10 a.m. – 6 p.m. Monday-Friday and 10 a.m. – 4 p.m. on Saturday and will have extended hours on game day. Please call 744-7383 with any questions. OSU Authentic also offers a wide variety of merchandise in the east lobby and southeast corner of the concourse level on game day. This merchandise is available when the Athletic Center is open until the end of the event.
OSU WEB SITE
Please visit for the latest Oklahoma State Athletics headlines, information, merchandise and schedules.
PAGING
The public address system is used for game related information and emergency announcements only. No message will be made unless an emergency is present. Requests for emergency messages need to be presented to an OSU Police Officer or OSU Safety Officer.
PARKING CREDENTIALS
Appropriate POSSE parking credentials must be displayed to gain admittance into POSSE parking lots. Parking credentials need to be hung on the rear view mirror of the vehicle while it is parked in the designated lot. Anyone parking in a designated POSSE parking lot without a valid parking credential could have their vehicle towed at the owner's expense.
PARKING -GENERAL PARKING LOTS
All lots not included in the controlled POSSE areas or otherwise controlled under the authorization of the OSUPD shall be open for general parking unless otherwise controlled or restricted by OSU Parking Services.
PARKING-HANDICAP ACCESSIBLE PARKING
To qualify for handicap parking, you must display a valid state handicap parking permit. Handicap parking is first come, first serve basis. You must present your state-issued handicap parking permit upon entering the lot. The holder of the permit must be in the vehicle upon entry. A shuttle service (men's basketball only) will be available to assist patrons from Lot 15 to the arena beginning two (2) hours prior to the start of the game. This shuttle service will be available for the entire game. The shuttles will load and unload at the same locations
PARKING-LOT LOCATION AND HOURS
Maps are provided to season ticket holders and are posted on the POSSE website at the beginning of each season showing the latest configuration. Due to construction on and around campus, lots are subject to change. Basketball/wrestling parking lots open two (2) hours prior to start of the event.
PARKING REPLACEMENT PASSES
Parking replacement passes can be obtained by calling the POSSE office at 405/744-7301. Replacement passes will take precedence over original passes. A $25.00 fee will be charged for each requested replacement pass. Payments must be received at the time of the request.
PARKING – SHUTTLE SERVICE
A shuttle service will be provided to patrons who park in Lot 15. The shuttle service will begin 1 ½ hours prior to the start of the men's basketball game and will run throughout the event. The shuttles will load and unload at the same locations
RADIO BROADCASTS
OSU Basketball can be heard throughout the state on the Cowboy Sports Network. For a complete listing of radio stations visit .
RE-ENTRY
The Athletics Center has a no re-entry policy.
SPECIAL SEATING REQUIREMENTS
Fans requiring special seating, such as wheelchair and attendant seating need to contact the Ticket Office at 405/744-5745. All handicapped accessible seating is reserved and is located on the concourse for men's basketball and wrestling. Patrons using these seats must have a ticket for these seats. If they do not have a ticket for this area, the individual must go to the main ticket office. Women's basketball handicapped accessible seating is general admission and available on a first come first serve basis.
THROWING OF ITEMS
Throwing of any items is prohibited, and may result in eviction and/or prosecution.
TICKET OFFICE
The OSU Athletic Department Ticket Office, located in the northeast corner of the OSU Athletics Center, is open Monday-Friday (8:00 a.m. to 5:00 p.m.). The OSU Athletic Ticket Office also operates out of its game day location, located at the north and south end of the Athletics Center, beginning two (2) hours prior to the start of the event for basketball (men's and women's) and wrestling.
TICKET OFFICE – WILL CALL
"Will Call' tickets are distributed from the main ticket office. The person picking up the tickets must be authorized (listed) by the owner of the tickets and must present a photo ID in order to receive the tickets. "Will Call" tickets may be picked up from the main Ticket Office location in the OSU Athletics Center from 8:00 a.m.-5:00 p.m. (Monday-Friday). For week-end games the ticket office will open its north windows two (2) hours prior to the start of the event.
TICKET PROBLEMS
If patrons have ticket problems prior to game day, they need to go to the OSU Athletic Ticket Office located in the northeast corner (ground floor) of the OSU Athletics Center. If a ticket holder forgets or misplaces his/her ticket(s) on game day, the patron must go to the north ticket office windows and obtain a ticket replacement. Only the actual ticket holder may request the ticket replacement. The original ticket barcode will be deactivated and will not be valid for admission.
TICKET REPLACEMENTS
Replacements are available to season ticket holders and individual ticket holders in reserved seating areas for the following reasons:
- Tickets are to be left for a friend
- Tickets were never received in the mail
- Tickers were lost or stolen
- Tickets were accidentally destroyed
TICKET TRANSFERS
Transfers are at the discretion of the Athletic Department. Approval is considered by factors including, but not limited to, comparable giving history and case-by-case circumstances. Minimum point requirements, if applicable, must be met by the prospective transferee before a request form may be submitted.
