Oklahoma State University Athletics
A-Z Guide: Softball
Cowgirl Stadium
ADMISSIONS
All persons, excluding children under the age of two (2), must have a ticket for admission into the softball stadium. Ticket holders are restricted to sitting in the location that appears on their ticket and agree to abide by facility and university policies, as well as state and federal laws. OSU reserves the right to revoke tickets by refund of purchase. All persons entering the softball stadium are subject to search.
ALCOHOL
Intoxicated or alcohol impaired individuals may be denied admission into the stadium, or subsequently required to leave upon request. Violators are subject to applicable legal action. Such ejections or denial of admission are not grounds for refunds.
ANIMALS
Service animals (dogs) for guests with disabilities are permitted. All other animals are prohibited. All service animals (dogs) must remain under the control of the handler at all times.
ANNOUNCEMENTS OR MESSAGES
No announcement or message will be made over the public address system unless an emergency is present. Requests for emergency messages need to be presented to an OSU Police Officer, OSU EHS Officer, or event staff. Individuals not in attendance of the game can make these requests by contacting the OSUPD at 405/744-6523.
ASSUMED RISK
People attending softball games assume all risks and danger of personal injury and all hazards arising from or related in any way to the event, whether occurring prior to, during, or after the event.
ATM MACHINES
There are no ATM machines in the softball complexes. An ATM machine is located in Gallagher-Iba Arena in the east lobby by the escalators and will only be available while the building is open to the general public. Other ATM’s are located at Duck and Hall of Fame, the corner of Knoblock and Elm, and in the Student Union.
BABY CHANGING STATIONS
Baby changing stations are available in the public restrooms in the softball facility.
BABY STROLLERS/CARRIERS
Baby strollers/carriers are not allowed in the softball facility.
BACKPACKS
Backpacks are not allowed in the softball facility.
BAG SCREENING
Oklahoma State University is adopting a clear bag policy at all ticketed athletic events. Small clutch purses no larger than 4.5”x 6.5“ and clear bags 12”x 6”x12” are permitted. Fans are limited to one bag per person with a small clutch purse. All allowable items will be checked prior to entering the stadium. Please leave all unnecessary items in your vehicle or at home. There are no provisions to check items at the gates. OSU will not be responsible for any item left at the gate. Patrons who refuse to allow visual inspection of allowable items will be denied entry into the stadium. Please see the “Stadium Policies” section for items that are not permitted in the stadium.
BANNERS, FLAGS OR SIGNS
Banners, signs or flags are not permitted inside the softball facility. Use of banners, signs and flags is limited to university recognized sponsored spirit groups.
CAMERAS/VIDEO CAMERAS
Cameras (no camera cases) are permitted for personal use. Any commercial photography is prohibited. Cameras with lens are permitted as long as they do not exceed 3 inches or the lens (detachable or non-detachable) does not create a disturbance or obstructs the view of other fans. The use of tri-pods, mono-pods, video cameras and flash photography is prohibited inside the softball stadium.
CHAIR BACKS/SEAT CUSHIONS
Chair backs are not allowed to be brought into the softball stadium. Seat cushions are permitted as long as they are 16” wide or smaller. No back or metal frame is permitted.
CONCESSIONS
Concession stands will open at the same time patrons are allowed to enter the stadium. Sodexo operates the concession stands. Other groups or individuals will not be allowed to sell food items inside the stadium fence without the permission of Sodexo.
CONDUCT
The NCAA, Big 12 Conference and Oklahoma State University promote good sportsmanship by student-athletes, coaches and fans. We request your cooperation by supporting the participants and officials in a positive manner. Fans are reminded they are prohibited from entering the playing field before, during and after the playing contest. Negative comments directed at student-athletes, coaches, game officials, team representatives, or other fans are subject to ejection. The NCAA, Big 12 Conference and Oklahoma State University thank you for your cooperation.
DRONES (Remote Controlled Model Aircraft/Unmanned Aerial System)
University policies prohibit the use of drones on university property without prior approval from the Oklahoma State University and the FAA.
ELECTRONIC TICKET SCANNING
All tickets will be electronically scanned to verify authenticity. Tickets which have been scanned in upon entry cannot be reused by another fan. Patrons assume all risks for tickets purchased through sources other than the OSU Athletic Ticket Office.
ELEVATOR
The softball facility has an elevator that is available for individuals to access the seating bowl and press box. Proper game credentials are required to access the press box.
EMERGENCY MEDICAL PROCEDURES
For assistance in any medical emergency, please contact an usher, OSU Police or OSU EHS personnel. It is extremely important that the exact location of the medical emergency is given so medical personnel know where the emergency is occurring.
EVACUATION
In the event of an emergency, stadium staff will utilize the public address system to inform patrons of the situation and any instructions. In the unlikely event of an evacuation, please remain calm, assist others and follow the instructions of the game day event staff and police/safety personnel.
FIELD ACCESS
Spectators are prohibited from entering the playing field before, during or after the playing contest unless they are properly credentialed or accompanied by an authorized staff member. Violators are subject to arrest.
FOOD AND BEVERAGES
Patrons may not bring outside food or beverages inside the stadium. Concession stands are located in the softball facility.
GAME DATES AND TIMES
OSU game dates and times are subject to change. In the event a game date or time is changed, the information will be posted on www.okstate.com.
GATES OPEN
Stadium gates are open 1 hour prior to the start of the game.
INCLEMENT WEATHER
In the event of inclement weather, (i.e. dangerous winds, tornado, electrical storm, etc.) all guests will be advised that it is in their best interest to seek shelter. Emergency instructions will be delivered via the public address system when possible.
LOST CHILDREN
Parents/guardians with a lost child should contact an event staff person, police or safety officer to notify them their child is missing. Measures will be taken to locate the child. If a child gets separated from his/her party, he/she should notify the nearest police or safety officer or event staff member. If the child knows his/her seat location, attempts will be made to return that child to that location. Parents should pre-determine an area both inside and outside the stadium to meet in the event they get separated.
LOST AND FOUND PROCEDURES
The lost and found is located in the softball ticket booth. All items that have been turned over to event staff personnel, police, or safety will be taken to the ticket booth in the softball stadiums. Items not picked up by the end of the game will be turned over to the OSU Athletic Game Management. Individuals who have lost items should email athletics.lostfound@okstate.edu to inquire about lost items. Oklahoma State University is not responsible for lost or stolen property.
MEDICAL MARIJUANA
Federal law prohibits the use, possession, distribution or cultivation of marijuana for any reason on the OSU campus. Federal law also prohibits the use and distribution of marijuana for any reason at events authorized or supervised by OSU. Even with the evolving state law permitting marijuana for medical reasons, it is important for everyone to know they cannot consume, smoke or possess marijuana on campus even though they might have a card or prescription permitting them to do so.
MOTORIZED VEHICLES
Motorized vehicles (golf carts, gators, etc.) must be street legal to drive on city streets and the OSU Campus.
NOISEMAKERS
Big 12 Conference and NCAA rules prohibit artificial noisemakers from being brought into the stadium.
OSU WEB SITE
Please visit http://www.okstate.com for the latest Oklahoma State Athletics headlines, information, merchandise and schedules.
PARKING-POSSE
No special parking provided to POSSE members. Please visit www.okstate.com/parking for additional parking information.
PARKING-ADA/MOBILITY
If attending prior to 5:00 p.m. (Monday through Friday) your vehicle must have an OSU Parking Services issued permit in addition to a valid state issued ADA placard. All other times only a valid state issued ADA placard is required. These spaces are located in the lot directly in front of the main gate of the softball stadium and are available on a first-come first-served basis.
PARKING -GENERAL PARKING LOTS
Various university parking lots are available for game parking. Parking lot availability is based on game date and time. Parking within close proximity to the stadium is at your own risk. Hit balls occasionally damage vehicles parked in close proximity. Please visit www.okstate.com/parking for additional information regarding the location of these parking lots.
PARKING - RV's
No special parking for RV's provided.
RE-ENTRY
The softball stadium has a no re-entry policy. Once a guest leaves the stadium, they will not be permitted back in. Guests should plan accordingly and bring everything they need to the stadium upon initial entry. Corral ticket holders will be able to access the restrooms/concession stands located the softball stadium.
SECURITY OF STADIUM
- You and your belongings may be searched upon entry into the stadium.
- By tendering your ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against Oklahoma State University. If you elect not to consent to a search, you will not be allowed into the stadium. Please consult the “Stadium Policies” for items not allowed in the stadium.
- Intoxicated and/or impaired fans may not be allowed into the stadium.
- Suspicious activity, disruptive patrons and guest related problems should be reported to an usher or police officer immediately.
- Uncooperative patrons showing disregard for other patrons, the stadium or the teams may be ejected from the facility.
- Ticket holders are responsible for their conduct as well as the conduct of their guests and/or person using the tickets.
- Spectators are prohibited from entering the playing field before, during and after the playing contest unless they are properly credentialed or accompanied by an authorized staff member. Violators are subject to ejection and/or arrest.
- An ejected patron will not be allowed to return for the remainder of the game. Re-entry by an ejected person is grounds for arrest.
SEE SOMETHING/SAY SOMETHING
Oklahoma State University and Department of Homeland Security want you to enjoy your game day at the softball facility. You play an important role in creating an enjoyable game day experience at these facilities. If you see something suspicious, say something to local authorities located throughout the arena.
SPECIAL SEATING ARRANGEMENTS
Fans requiring ADA accessible seating should contact the Ticket Office at 877/255-4678. All ADA accessible seating is reserved. Patrons using these seats must have a ticket for these seats. If they do not have a ticket for this area, the individual must go to the ticket office.
STADIUM POLICIES
- All persons, excluding children under the age of two (2), must have a ticket for admission into the baseball stadium.
- Ticket holders are restricted to sitting in the location that appears on their ticket.
- All persons are subject to search.
- Small clutch purses no larger than 4.5”x 6.5” and clear bags 12”x 6”x12” are permitted and are subject to search.
- Service animals for guests with disabilities are permitted. All other animals are prohibited. All service animals must remain under the control of the handler at all times.
- OSU is designated as a tobacco free campus. Tobacco and smoking preparation (electronic cigarettes, vapor devices, etc.) use is prohibited on university property.
- No chair backs are allowed in the stadium.
- Ticket holders are responsible for their conduct as well as the conduct of their guests and/or person using the tickets.
- The following items are not permitted in the softball stadium: banners, signs or flags, umbrellas, tobacco products, baby strollers/carriers, artificial noisemakers, beach balls, explosives, weapons, firearms, drones, outside food or drink, ice chests, backpacks, video cameras, cameras with lens longer than 3 inches (detachable or non-detachable), tripods, monopods, laser pointers, selfie sticks and any item that may create a safety concern, disturbance or obstructs the view of other fans.
TAILGATING
Go to www.okstate.com/tailgating for additional information regarding tailgating at the baseball/softball facilities.
THROWING OF ITEMS
Throwing of any items is prohibited, and may result in eviction and/or prosecution.
TICKET BOOTH GAME DAY HOURS
Softball game day tickets are sold in the ticket booth located at the main entrance to the softball facility. Game day ticket sales begin 1 hour prior to the start of the game and will close at the end of the 4th inning for softball.
TICKET OFFICE - WILL CALL
“Will Call” tickets are distributed from the ticket booth located at the main entrance to the softball facility starting 1 hour prior to the start of the game. The person picking up the tickets must present a photo ID in order to receive their tickets. “Will Call” tickets may be picked up from the main Ticket Office location on the northeast corner of Duck and Hall of Fame from 8:30 a.m.-5:30 p.m. (Monday-Friday).
TICKET REPLACEMENT PASSES
Replacement passes are available to season ticket holders and individual ticket holders for the following reasons:
- Tickets are to be left for a friend
- Tickets were lost or stolen
- Tickets were accidentally destroyed
Request for replacement passes can be placed only by the ticket holder of record.
Replacement passes are issued solely at the discretion of the Ticket Office. Replacement passes take precedence over the original ticket(s). Anyone attempting to gain admittance to an event using original ticket(s) after a replacement pass has been issued will be escorted from the facility and could face prosecution.
TICKET TRANSFERS
Transfer of season tickets and the right to purchase these tickets in the future are at the discretion of the Athletic Department. Approval is considered by factors including, but not limited to, comparable giving history and case-by-case circumstances. Minimum POSSE point requirements, if applicable, must be met by the prospective transferee before a request form may be submitted. POSSE Priority points are not transferable.
TOBACCO PRODUCTS
Oklahoma State University is designated as a tobacco free campus. Tobacco and smoking preparation (electronic cigarettes, vapor devices, etc.) use is prohibited on university property. We request and appreciate your adherence and compliance with this University Policy.
TRASH
Trash receptacles for the disposal of trash and other items are placed throughout the campus and stadium. Please help keep the campus and the stadium clean by properly disposing your trash.
UMBRELLAS
Umbrellas are prohibited in the softball stadium. Fans should bring appropriate rain gear in case of inclement weather.
VIDEO CAMERAS
Video cameras are not permitted in the stadium.
WATER
Water fountains are located by the restrooms on the ground level.
WEAPONS/FIREARMS
No weapons/firearms of any kind are permitted in the softball stadium.
WEATHER (LIGHTNING)
When lightning is detected within eight (8) miles of the softball stadium, the game will be suspended until further notice. The game will resume after thirty (30) minutes of no detected lightning strikes within an eight (8) mile radius of the stadium. There will be a short warm-up period for the teams following this thirty (30) minute suspension.
WEATHER (REFUGE AREAS)
If the game is stopped or delayed for severe weather, fans may be directed to weather refuge areas.
WEATHER WARNINGS
If necessary the general public will be informed of severe weather conditions via the public address system.
