Oklahoma State University Athletics
Ticket Office FAQ
My OSU Athletics Account Manager Ticket Guide
Frequently Asked QuestionsÂ
How do I resell the game tickets I can't attend?
Click on the OSU Athletics Account Manager Ticket Guide for step-by-step instructions.
What if I have a change of address?
If you have an address change, please call 877-255-4678 OR submit it in writing to the OSU Athletics Ticket Office. Changes can only be made by the person(s) named on the account. Be sure to include your account number, both the new and old address, phone numbers, and email addresses. You may also change your address online using your OSU Athletics account manager. (what is my OSU Athletics account?)
- Online Form: Click here to visit OSU Athletics account manager
- Print and Fax Form: Click here
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Season Ticket ownership rights for the most part are not transferable, except for rare circumstances between immediate family members. These cases must be approved by the OSU Athletic Ticket Manager. If you are a Business or Corporate Account, ownership of the tickets lie with the company and not the primary name on the account (unless he/she is the owner of said company).
Ticket rights are NOT transferable to partners.
You can submit a request to transfer your season tickets with the form below.
- Print and Fax Form: Click here
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All methods of ticket purchase access the same inventory of seats. There is no advantage to calling rather than ordering online or vice versa.
How do I get tickets to football road games?
Click on "Purchase Individual Road Game Tickets". Select the game you want to attend, the number of tickets needed for your party and payment will be taken at this point. All seats will be sold as "GA" seating at the time of purchase; however, actual seat assignments will be made at a later date when tickets are secured from the host school and will be mailed at least 2 weeks prior to the game.
Who needs a ticket for admission into a game?
For Football and Men's Basketball everyone must have a ticket, regardless of age. For all other regular season events those 2 and under will be allowed in for free.
When will my tickets be mailed out?
Season tickets will be mailed approximately 2 to 3 weeks prior to the start of the season. Single game tickets for home events will be delivered electronically via email or text message within 1-2 business days after the purchase. Tickets can also be managed by logging into your account manager. If you have any concerns regarding your order, call or text the OSU Ticket Office at 877-255-4678.
What credit cards may I use to pay for my tickets?
Visa, MasterCard, and American Express are accepted for internet, phone, and window ticket transactions.
Why are there processing fees for purchasing tickets?
Fees that patrons pay when purchasing season or single game tickets are used to assist the Athletics Department in the processing of ticket orders and online services. Fees help defray the cost of ticket delivery, online processing, credit card processing, phone charges, and printing. Currently the Athletics Department tries to cover approximately 50% of these costs through per-ticket fees and order charges.
What happens if my tickets are lost, stolen, forgotten or destroyed?
If your tickets are lost, forgotten or destroyed, the Season Ticket Holder whose name is on account may request duplicate tickets for free. If tickets are stolen, please provide a police report and tickets will be duplicated at no charge. Please note that any duplicated ticket issued will supersede the original for seating in the venue. Those using original tickets when duplicates have been issued will be questioned and escorted to the exit.
When and where is Will Call open?
Football -
The "Will Call" window opens 4Â hours before the start of the home event or 8:00 am (whichever is later) and is located at the southwest corner windows marked "Will Call" at Boone Pickens Stadium. Picture identification is required to pick up your tickets.
Men's Basketball - Women's Basketball - Wrestling
The "Will Call" window opens 2 hours before the start of the home event and is located at the East doors of Gallagher - Iba Arena. Picture identification is required to pick up your tickets.
Baseball -
The "Will Call" window opens 2Â hours before the start of the home event and is located at the Ticket Booth at Allie P. Reynolds Stadium. Picture identification is required to pick up your tickets.
Softball -
The "Will Call" window opens 90 minutes before the start of the home event and is located at the Ticket Booth at Cowgirl Stadium. Picture identification is required to pick up your tickets.
Soccer -
The "Will Call" window opens 1 hour before the start of the home event and is located at the Ticket Booth at Cowgirl Soccer Field. Picture identification is required to pick up your tickets.
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